TrainingHub
Legal

Privacy policy

Effective November 11, 2026

This is a translation provided for convenience. The Spanish version is the binding one, and it prevails if the two ever differ.

This policy explains what data TrainingHub processes, what for, who it is shared with and how you can exercise your rights, under Ecuador’s Organic Law on Personal Data Protection (LOPDP).

1. Who is responsible

The controller of your data is the person who operates TrainingHub:

Legal name
Wilmer Eduardo Chavez Zumba
Trade name
WCTech Solutions
RUC (tax id)
0943984765001
Address
Av. Samborondón Km. 3, Samborondón, Ecuador
Data protection contact
datos@traininghubapp.com

2. What data we process

Only what the app needs to work:

  • Your account. Name, email, role (coach or athlete) and your password, which we store only as a hash, never in readable text. If you sign in with Google or Apple, we receive your name and email from them.
  • Your profile photo, if you choose to upload one.
  • Workouts and comments. The workouts your coach builds, their steps and targets, and what is written on each one.
  • Activities and health data. If you connect a watch or a health app, the runs it records: date, duration, distance, pace, heart rate and laps. The law considers them sensitive data, which is why we only process them with your express consent.
  • Technical data. Server logs (IP address, date and the operation requested), used to run and protect the service.

3. What we use it for

To provide the service: show you your plan, compare what you ran with what was asked, share it with your coach and send you the emails your account needs (verification, password changes and invitations).

We do not sell your data, we do not use it for advertising and we do not use it to train artificial intelligence models.

4. Legal basis

We process your account data, your workouts and your comments because they are needed to provide the service you accept in the Terms of use. Health data, only with your express consent, which you give when connecting the watch or health app and can withdraw at any time by disconnecting it.

5. Who sees your data

  • Your coach or your athletes, only while you are linked: the coach sees their athlete’s workouts, activities and compliance, and both see each other’s photo and name.
  • The providers that run the service for us, who process the data for that purpose only: Amazon Web Services (hosting and database), Resend (sending emails), and Google and Apple when you choose to sign in with them.
  • An authority, only if the law requires it.

No one else.

6. Connected devices and services

Today TrainingHub connects with Apple Watch through Apple Health. If you connect it, or any other compatible watch or service:

  • We only receive the data you authorize in that integration, and from the moment you turn it on.
  • We use it only to show your activities and their compliance, to you and to your linked coach.
  • We do not sell it, transfer it or share it with third parties beyond the providers in section 5.
  • You can disconnect it whenever you want: we stop receiving new data and you can ask us to delete what we already received.

7. International transfer

Your data is stored on Amazon Web Services servers in the United States (Northern Virginia region). That transfer is made with providers that commit by contract to protect it with adequate safeguards, as the law requires.

8. How long we keep it

For as long as you have an account. If you delete it, we erase your data within 30 days, except what the law requires us to keep.

9. Your rights

You can ask us at any time to access your data, correct or update it, delete it, object to or suspend its processing, receive it in a portable format, and not be subject to decisions based solely on automated processing.

Write to us at datos@traininghubapp.com from your account’s email. We answer within 15 days. If you are not satisfied, you can file a complaint with Ecuador’s Superintendency of Personal Data Protection.

10. Security

Everything travels encrypted between the app and our servers. Passwords are stored as a hash. Profile photos are kept in private storage and are only shown through links that expire in one hour.

11. Minimum age

TrainingHub is for people aged 18 or older. If we learn that an account belongs to a minor, we delete it.

12. This website

This site uses no cookies, has no analytics or third-party scripts, and asks you for no data.

13. Changes to this policy

If we change it, we publish the new version here with its effective date and, if the change affects you, we email you before it takes effect.